The post below was written to the Pianotech List by a piano technician that I admire. It was written in response to a question from another tech about how to respond to his ability being questioned by a customer ( a call-back complaint after over 6 months time). The very first time I met David Andersen, I was impressed with his spirit, honesty, and desire to embrace the world whole-heartedly. And although David may disagree with this, I find him to be a very humble man. With his permission I have reprinted his post here.
"I'll tell ya what's up: doubt kills strength, confidence, power, and pleasure; habitual doubt is a toxic, dangerous mental program or habit. When you are insecure
---people can feel it
---it dulls your ability to be clear and focused
---it kills the pleasure of the task in the moment
---it focuses your attention on the self-generated internal dialogue rather than the interesting and challenging task at hand
---it allows you to make stupid decisions, like giving away time and effort for free when you need to be supporting yourself and your family, and consistently undervaluing your worth, the value you bring in people's lives.
Doubt kills the warrior spirit inside of you. It infects everything in your life.
1. Do you see yourself as an artisan, a professional, a craftsperson?
2. Do you generally do the best job you can do?
If yes, then STOP with the doubt and insecurity. You're doing a better job on this planet than a vast majority of humans that live here or have lived here. If your clients don't respect you, fire them. Or suffer. Your choice.
It's that clear and stark. It really is."
David Andersen
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